Terms & Conditions

MAESTRO RETAIN OWNERSHIP OF GOODS UNTIL BALANCE IS PAID FOR IN FULL

 

Refund Policy

Our return policies apply to goods unused and as new, in their original packaging (external & internal) and with all instruction manuals.

There is a 25% + vat restocking charge on unpacked products. 50% + vat restocking charge applicable on products without packaging.

Customer to pay transport costs back to our warehouse. No returns accepted after 30 days. Notice must be given in writing.

The customer must arrange insurance with the courier when returning goods to cover possible damage or loss in transit for the full value of the item.

You will be refunded or credited within 30 days for goods returned under the above terms.
Where applicable carriage or postal charges are not refunded in the event of a customer returning goods under our 7 or 30 day return policies.

 

Warranty

All products  come with a minimum of one year parts warranty excluding bulbs tubes breakables baskets shelves and glass

 

Damages

We cannot accept any claims for goods signed for in good condition.

However if goods are signed for damaged please notify your supplier immediately

 

Payments

for information on payments .ie credit cards bank transfers 30 day accounts cheques  leasing options please contact us.

Note it can take up to 7 days for some cheques to clear

 

Taxes

All prices are exclusive of taxes

 

Leasing and finance

Acceptance is subject to status we can propose any deal for finance full written details on request

 

Delivery charges

€45 euro throughout Ireland (free delivery within Ireland if order is €200 or over.and in the uk

Please enquire about U.K. delivery charges.

 

Installation

Its strongly recommended to use professional quality engineers to install your new equipment

New gas laws came into force in January 2009

 

Weee:

To comply with the legislation which came into effect in January 2007, regarding waste electrical and electronic equipment we are committed to a safe and healthy  environment .

When such products reach the end of their life span, they must be put into recycling system by your own waste provider or we can arrange this at a nominal fee to cover expenses’ .

 

Insurance

Please remember to include any equipment acquired from us on your insurance